Why Quality Matters in Business: Boost Customer Trust, Loyalty, and Profits

When people talk about business success, they often point to profits, efficiency, or new ideas. But none of those last without quality. For ...

What is the science of happiness?

Everybody seeks happiness; we want to treasure it and will go to great lengths to attain it. But it is only after going into the overwhelmin...

Enhancing Customer Relation for a Successful Online Business

In today's competitive online business landscape, the key to success lies in effectively managing and enhancing customer relations. Unde...

Why You Should Avoid Thinking About Hell

  Belief In Hell Makes You Unhappy   A new study links believing in hell, and perhaps even thinking about it, with lower levels of happiness...

A Journey In Search of Luck!

I set out to examine luck, 10 years ago. Why are some people always in the right place at the right time, while others consistently expe...

5 Expert Tips for How To Stop Being Lazy And Get More Done

Some days the to-do list seems bottomless. Just looking at it is exhausting. We all want to know how to stop being lazy and get mo...

How to Train Your Staff to Deal with Customers

One of the most annoying parts of being a frontline staff member and also one of the most necessary parts is dealing with irate custo...