How to Train Your Staff to Deal with Customers

One of the most annoying parts of being a frontline staff member and also one of the most necessary parts is dealing with irate custo...

The Harmony Hormone: Which Chemical Messenger Keeps Us Peaceful and Calm?

  In our quest for inner peace and tranquility , the human body plays a vital role, orchestrated by a complex interplay of hormones and neu...

How to Mind Control Customer Service Reps

Reader Lona says that people in her family have called her a consumer advocate since she was sixteen, and now she is going to share with...

How food helps you fight anxiety and improve your mood.

Do you know, anxiety is your body's natural response to stress? Yes, it is a mental condition where the person has a feeling of fear or ...

Simple Steps to Tame Stress and Anxiety

In our fast-paced, modern lives, the feeling of being stressed or anxious has become alarmingly commonplace. Statistics reveal that a signi...

Unconventional travel destinations for calmness and solitude

There are many destinations out there that provide solitude and calm who need to get away from the over-stimulation of crowds and social act...

Gambling is all about winning - Only Optimists Win.

Only optimists play poker. Why would a pessimist even bother? There would be no point in even trying. After all, poker is a game that’...

Test Your Knowledge

1)He looked at his watch quickly.       a. searched                b. reached                  c. glanced       d. sobbed       e. r...