Enhancing Customer Relation for a Successful Online Business

In today's competitive online business landscape, the key to success lies in effectively managing and enhancing customer relations. Unde...

Using Your CRM For A Comprehensive Customer Service

Customer relationship management (CRM) software does more than keep contacts organized and help close sales – it also helps your busin...

How to maintain good customer relationship for the growth of business

Maintaining good customer relationships is crucial for the growth and success of any business. Satisfied and loyal customers not only contri...

5 Tips for B2B Business Success in Travel

In the competitive travel industry, certain strategies can drive B2B business success. First, building strong partnerships with hotels and a...

How to Train Your Staff to Deal with Customers

One of the most annoying parts of being a frontline staff member and also one of the most necessary parts is dealing with irate custo...

If bank’s security system is faulty - Customer won’t lose money - RBI makes online payments safer

The Reserve Bank of India on Thursday said bank customers who are victims of fraudulent or unauthorized electronic transactions will ...

Why Quality Matters in Business: Boost Customer Trust, Loyalty, and Profits

When people talk about business success, they often point to profits, efficiency, or new ideas. But none of those last without quality. For ...

What is CRM? The beginner's guide to CRM

CRM is a blend of operational processes, methodologies and technologies that helps organisations create two-way interactions with customer...