How to Train Your Staff to Deal with Customers

One of the most annoying parts of being a frontline staff member and also one of the most necessary parts is dealing with irate custo...

The Manager's Playbook How to Master Problem-Solving Without Losing Your Cool

Let’s be honest. Being a manager isn’t just about delegating tasks and hitting targets. It's about navigating the unexpected, the messy,...

How To Eliminate Anxiety and Stress

Let's face it we all have one of those days where we're just completely frustrated and totally stressed out. But did you know t...

How to check our own level of self esteem.

Try to understand the following questions and answer them honestly. You need not show the score to anyone ,if you don’t wish to. Here ...